Privacy Policy

1. Introduction

Alberta Blue Book Online ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service, including our website and mobile applications.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect:

• Full name (first and last name)
• Email address
• Phone number
• Mailing address (street, city, province, postal code)
• Company name (optional)
• Password (encrypted)

2.2 Payment Information

Payment information is processed securely through Stripe, our third-party payment processor. We do not store your complete credit card details on our servers. Stripe stores:

• Payment card information
• Billing address
• Payment transaction history

2.3 Usage Data

We automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited and features used
• Time and date of visits
• Search queries within the Service

2.4 Analytics Data

We use Google Analytics to understand how users interact with our Service. This may include:

• Session duration
• Pages per session
• Geographic location (city/region level)
• Device and browser information

3. How We Use Your Information

We use your information to:

• Create and maintain your account
• Process subscription payments and renewals
• Provide customer support
• Send important service updates and notifications
• Improve and optimize the Service
• Analyze usage patterns and trends
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Send promotional materials (with your consent)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

4.1 Service Providers

• Stripe: Payment processing and billing management
• Firebase/Google: Authentication, database hosting, and analytics
• Hosting providers: Service infrastructure and delivery

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Governmental requests
• Protection of our rights, property, or safety
• Protection of users or the public

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (SSL/TLS)
• Encryption of sensitive data at rest
• Secure authentication with Firebase
• Regular security audits and updates
• Access controls and authentication requirements

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We will retain and use your information as necessary to:

• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Maintain business records

After account deletion, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct your information through your account settings
• Deletion: Request deletion of your account and personal information
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing emails
• Restrict Processing: Request restriction of certain data processing

To exercise these rights, please contact us through your account settings or via email.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Analyze Service usage
• Improve user experience

You can control cookies through your browser settings. Note that disabling cookies may affect Service functionality.

9. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Canada, including the United States. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a prominent notice in the Service. The "Last Updated" date at the top of this policy indicates when it was last revised.

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell your information)
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the Alberta Blue Book website or via the contact information provided in your account.